Legal

Worker Terms

Last updated 14 April 2026

1. Status

Workers on Shifted are engaged as PAYE agency workers. We are your employer for tax, NI and pension purposes. The venue you work at is the host, not the employer.

2. Pay

You are paid weekly, every Friday, for shifts worked Monday–Sunday of the previous week. Holiday pay accrues at 12.07% from your first shift.

3. Cancellation

Workers cancelling a confirmed shift inside 4 hours of start time will receive a strike. Three strikes in 90 days results in a 14-day platform suspension.

4. Pension

You are auto-enrolled into our workplace pension scheme (NEST) after 8 weeks of continuous engagement. You can opt out at any time.

5. Right to work

You must keep your right-to-work documentation up to date. Expired RTW will pause your account until refreshed.

6. AWR equal pay

After 12 weeks at the same hirer in the same role, you are entitled to the equivalent terms of a directly-employed equivalent worker. We track this automatically and apply uplifts in payroll.