Journal
Words from the floor and the back office.
Operations
Why your fill rate isn't actually 100%
Most agencies measure fill the wrong way. Here's what the number should be telling you.
12 April 2026 · 6 min read
Compliance
AWR for hospitality: the 12-week clock, explained
A practical guide to Agency Workers Regulations for venue managers and ops directors.
28 March 2026 · 8 min read
Scene
Five Oxford openings worth knowing about this spring
From a tasting-menu boathouse to a re-launched Gloucester Green basement bar.
5 March 2026 · 4 min read
Inside Shifted
How we built our worker-rating system (and what we got wrong)
Two-way ratings sound easy. Designing one that doesn't punish workers for slow nights — less so.
18 Feb 2026 · 5 min read